Job Description

  1. Support factories with training, issue handling and responding to inquiries
  2. Analyze new factory requirements and document them
  3. Conduct frequent factory visits for consultancy, support and training
  4. Maintain effective, prompt and accurate communication with all factories
  5. Map pre-deployment manufacturing processes for new factories
  6. Coordinate with Admin to maintain accurate records of equipment, devices and hardware
  7. Coordinate hardware and equipment deliveries to factories and issue their delivery receipts

Job Requirements

  1. +2 years of experience in account management or operations analyst  
  2. Willingness to travel to factories in Egypt and abroad on short-term assignments
  3. Excellent command of written and spoken Arabic & English
  4. Effective and organised online and face-to-face communication skills
  5. Ability to maintain positive relationships with diverse groups from different backgrounds
  6. Ability and persistence to work alone in large factories
  7. Strong time management capabilities
  8. Dedication and commitment to deliverables

Preferred Skills

  1. Driver’s licence and car (transportation is subsidised by Garment IO)
  2. Background in manufacturing or process engineering
  3. Previous leadership or volunteer experience


  1. Social insurance
  2. Medical insurance
  3. Transportation allowance
  4. Education allowance
  5. Access to the Garment IO Subject Matter Expert network for coaching and mentoring
  6. Flexible working hours

Work Location

  1. Factory visits (90%)
  2. Office Visits (10%)
Job Type: Full Time
Job Location: On-site

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